Zonal Business Manager, North Region

Airtel Nigeria (Airtel Networks Limited), a leading mobile telecommunication services provider in Nigeria and a member of Airtel Africa Group, is committed to providing innovative, exciting, affordable and quality mobile services to Nigerians, giving them the freedom to communicate, rise above their daily challenges and drive economic and social development.We are recruiting to fill the position below:Job Title: Zonal Business ManagerLocation: North Region, NigeriaJob DescriptionThe Position will be responsible for planning, monitoring and ensuring achievement of customer and revenue market share objectives set for zonal operations by supervising/ influencing multiple teams to deliver operational excellence in network operations, customer service, channel management and market expansion.Airtel is looking for a suitable candidate to fill the role. The job description in details also include the following;Increase Revenue earning customer net additions - PrepaidIdentify and formulate zonal sales strategies to help Drive gross additionsSupervise health of acquisitions, compliance on activationsIncrease  Revenue earning customer net additions - PostpaidAchieve Net Revenue of the zoneIdentify and formulate Customer Service Development  Strategies to help drive Collections and Bad Debts performance of the zoneDrive the reduction of recharge turnovers and first bill churn & zero recharge.Deliver on Channel Satisfaction ScoreImplement the audit and review of channel partners & distributors to ensure Healthy ROIExpand distribution Width and DepthIdentify and formulate zonal sales strategies to help Drive Distribution across showrooms and Dealer Service AgentsNetwork Coverage & QualityEstablish SIM Selling outlets and other categories of retail outlets as a % of Easy Charge outletsIdentify and formulate Customer Service Delivery Strategies to help improve Customer Satisfaction scoresAchieve Employee Engagement  scores in line with the Engagement target for the Zonal Business areaContinuously motivating the front line employees  through leadership by examplesImplement all action plans that will address hygiene issues etc. from engagement survey  

Apply at https://ngcareers.com/job/2019-02/zonal-business-manager-north-region-21/