Vacancy for Technical Manager (Research & Development/Implementation) at The Concept Group

JOB OVERVIEW:                                   Deployment of proprietary network-based advanced telematics and RF/GPS-based tracking solutions for individuals and corporations.Leads in the research, development and deployment of superior telematics solutions.Provide technical support, service delivery, project management and quality assurance. ACCOUNTABILITIES:Developing and integrating embedded solutions to meet clients' requirements.Leading operations in the deployment and implementation of projects for clients.  Ensuring seamless communication between operational software and proprietary hardware through best practices in testing and commissioning of solutions.Providing technical support, service delivery, project management and quality assurance.Ensuring projects are implemented cost-effectively and timely.Participate in failure analysis and root-cause analysis processes for product failures.Leads in the development and execution test plan for new and existing products.Leads in research and development on new and existing products.Be the company’s primary technical contact for hardware to business partners and clients.Lead operations in the deployment/ implementation of projects for Clients.Take the initiative in market research of other new compatible hardware and their capabilities.Provide clients with acknowledgement and speedy resolution when their requests are escalated.Evaluate quotations from contractors for the implementation of various projects.Setup Equipment Availability Policy to ensure 99.9% system up-time.Carry out Full Life Cycle Analysis and Documentation, including business requirements, functional specifications and implementation plans.Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met.

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