Vacancy for SL Reports Assistant at Lightning Networks Limited

Be responsible to initially processing and filtering the data.Generate and issue the daily, weekly and monthly report.Analyze the data to confirm whether performance criteria is fulfilled.Generate reports for any adhoc requests from management.Support SLA manager in creating dashboards and maintain all the historical data for future reference.Act as a focal point for any tool issues and follow-up with tools support team for resolution.Follow up the issues for improving Service performance.

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