Position Overview:You are responsible for providing the Wana Sambo Woman with an exceptional shopping experience at the Wana Sambo Store while ensuring you generate sales for the company.Responsibilities:• Assisting customers with purchase decisions. • Outfit the customer by suggesting key looks and incorporating latest trends and current promotions based on the customer’s individual style• Cultivating successful relationships with customers. • Leverage company tools and technology to confidently provide the customer with product knowledge which will enhance customer engagement and maximize sales • Ability to learn, retain and share product knowledge with customers• Helping customers try on or fit merchandise.• Completing each transaction in a quick and efficient manner. • Implementing all visual merchandising standards. • Setting up merchandise on the sales floor.• Making sure that customers receive receipts on all purchases. • Watching out for loss prevention through leakage and theft. • Consistently provide support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions• Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines• Monitor and evaluate effectiveness of sales events; devise strategies for improving sales and developing business using customer enquiries and behavior• Strategically plan seasonal promotional activity and negotiate store support for events• Ensure delivery of the highest standards of client service at all timesKey Skills and Competencies:Sales• Enthusiastic attitude in person and over the telephone.• Natural ability to communicate with others. • Can easily make connections with various kinds of people. • Displaying a professional and unbiased manner at all times.• Able to adapt to the immediate or unforeseen challenges. • Detail orientated and consistently accurate. • Can quickly learn new processes.• Must have high level fashion knowledge and a passion for customer service• Must be comfortable with clientelling, personal shopping, and up selling• Comprehensive knowledge of sales techniques and best business practices.• Providing insights into consumer behavior.• Able to work in fast paced environment.• Maintaining high visibility and energy levels on the shop floor. • Ability to sit, stand and walk around for long periods of time. • Computer proficiency in Microsoft Word, Excel and Outlook.