Vacancy for Graduate Customer Support Representative Interns at Forextime Limited

Assisting clients worldwide through a live supportAnswering e-mails, assisting with the opening of client accounts, amending existing accounts, maintaining client records and liaising with appropriate departmentsImpeccable telephone etiquette and managementHandling of Back office queriesSupporting clients with technical and troubleshooting issuesDealing with complaints of a varying nature promptly and effectivelyLiaising with all departments to resolve issuesLiaising with the compliance officer regarding complaints and approval of accountsProviding all relevant information to clients regarding documents and materials for becoming a client

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