Vacancy for Digital/Social Media Engagement Officer at A reputable Telecommunication Company

Support the day-to-day running of digital engagement channels across social media.Schedule daily posts online of products and interesting content.Support the planning and development of content for all digital engagement.Write, edit, organize and create user-friendly high-quality content across engagement channels, while refreshing existing content.Customer query resolution & escalations.Social media sentimenting.Contribute to monthly reports highlighting outcomes from social media performance.

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