Vacancy for Customer Service Representative at 3circle Concept Limited

Duties:Interact with the customers to provide them with information to address inquiries regarding products and services.Deal with and help resolve any customer complaints.Communicate with customers via one on one, phone calls, email and even office to office meeting when necessary.Build strong customer relationshipAttracts potential customers by answering product and service questions; suggesting information about other products and services.Opens customer accounts by recording account information.Maintains customer records by updating account information.Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

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