Vacancy for Customer Service Officer at Vee Limited

Responsibilities:Handle and resolve customer complaintsObtain and evaluate all relevant information to handle product and service inquiries Provide pricing and delivery informationPerform customer verificationsRecord details of inquiries, comments and complaintsRecord details of actions takenOpens customer accounts by recording account information.Maintains customer records by updating account information.Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

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