Duties and Responsibilities Serves as the first contact to customers and service related issues, and maintains a cordial relationship with customers. Clearly address their inquiries. Opens files for new clients after registration fees has been paid. Interfacing with visitors/clients and clearly address their inquiries. Focus on providing exceptional services resulting in customer satisfaction. Opening of files for newly registered business, and retrieving of files when client come for follow up. Provide secretarial support: filing, answering telephone calls, compiling and typing of official documents as required, photo copying and distributing materials, correspondence. Receive, dispatch and disseminate official correspondence. Assist in the procurement of office items when need arises.