Vacancy for Customer Relationship Manager at PALS Concierge Limited

Interacts with the company’s clients to provide them with information to address inquiries regarding services.Assist in responding to clients’ queries promptly via emails, calls and social media.Provide outstanding customer service to all clients and communicate with them on a regular basisClosing deals in-person or via phone callsManage, track, and follow-up on all clients and arrange meetings with clients.Respond to emails and phone inquiriesKeep clients informed promptly about updatesCompile reports and attend to company emailsAssist with and contribute to marketing and advertising initiativesExhibit expert knowledge regarding the services offered to clients.Frequently check-in with clients to confirm their satisfaction of services providedCalmly handle customer complaints and work to find solutionsHaving weekly meetings with team members to deliberate on ideas and share information that would improve work performance. 

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