Vacancy for Contract Sales and Marketing Officers at AllAboutHome

Sales and MarketingConducting business reviews to ensure customers are satisfied with products and services.Letting customers know about other products the company offers.Attending meetings with customers to build relationships.Achieving client relationship, marketing and sales targets and KPI’s as set.Escalating and resolving areas of concern as raised by customers.Managing and maintaining engagement and advocacy programs; continually recruit new customer advocatesManaging library of up-to-date customer success storiesManaging annual/biannual/quarterly customer satisfaction surveys to drive changeTargeting happy customers for upsell, cross-sell, and advocacy opportunitiesMeeting sales targets and quotasHandling customer complaints, provide appropriate solutions and alternatives within the time limitsKeeping records of customer interactions, process customer accounts and file documentsFollowing communication procedures, guidelines and policiesTaking the extra mile to engage customersFinding ways to sell products in the face of a down marketResearching client base to find new types of customers and sells to them accordinglyAnalyzing and creating plans for engaging the target marketAnalyzing the competition and creating plans for engagementDemonstrating superior time management skills and meeting sales deadlinesPreparing quality reports, strategies and presentations that promote sales, partnerships and achievement of the company’s bottomline.     Communication and VisibilityMake inputs into a range of communication and visibility documents and campaigns to improve the visibility of the companies;Promoting and Positioning Companies for Optimal ProfitabilityProactively explore opportunities for improving the bottomline and profitability of the companies; constantly explore creative opportunities, platforms and mechanisms for promoting the products and services of the three companies;Work with the CEO to develop proposals, quotations and bids promptly; proactively search and alert the CEO of potential business opportunities and track submissions, regularly providing updates;Financial Management and Book keepingKeep appropriate documentation and financial reports based on the company’s financial management and book keeping policies.Planning/Reporting/Monitoring and Evaluating Organisational PerformanceWork with the CEO to plan annual, quarterly, and monthly milestonesPrepare and submit weekly updates, and monthly and annual reportsProtects organization's value by keeping information confidentialEnhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.Any other tasks assigned by the CEO.

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