Vacancy for Channel Manager (Asset Creation) at The Concept Group

JOB OVERVIEW:·        The Channel Manager monitors the establishment, maintenance, and expansion of relationships within the Asset Creation sales channel.·         The Channel Manager ensures achievement of profitability on the entire range of company’s Asset creation products/services and maximizing revenue opportunities with channel partners.ACCOUNTABILITIES:·         Implementing channel marketing plans.·         Monthly reporting on achievement of sales KPI’s within sales channel.·         Driving the RSE teams towards meeting set targets for profitable sales volume and achievement of strategic objectives in the channels.·         Proactively assesses, clarifies, and validates RSEs & Channel partners’ needs on an ongoing basis to increase performance and drive results.·         Works with Client Experience team to ensure customer satisfaction and resolution of arising issues.·         Managing potential channel conflict with channel partners within the channels; by fostering excellent communication internally and externally and ensuring strict adherence to organizational sales policies.·         Proactively recruiting new qualifying RSEs (as required) and overseeing the on-boarding process.·         Establishes productive & professional relationships with key personnel in assigned partner accounts.·         Complete required training and development programs for both RSEs and channel partners as required.·         Identifies, develops, and implements process improvements towards improving customer satisfaction, improving sales efficiency, etc.·         Work closely with the Strategy and Marketing department to ensure consistency in the look and structure of sales collateral materials, packages and proposals etc.

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