Vacancy at Pragmatic Technologies Limited: Return Merchandise Authorization Officer (RMA Officer)

Pragmatic Technologies Limited - We are a leading niche technology player in retail and corporate markets for Inverters, Automatic Voltage Regulators, Consumer Electronics and Home appliances.Job Title: Return Merchandise Authorization Officer (RMA Officer)ResponsibilitiesAttend to customers complaints relating to technical faults on the company products.Receive incoming returned products (defective) from customers.Verify all incoming returned products to authenticate receipt of items i.e. customer information and product registration.Liaise with the customer and workshop regarding the status of product repair.Communicate the repair charges to customers.Proper documentation and maintenance of the database system.Release repaired products to customersTest repaired products for customers at collection point.

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