Vacancy at Oando Nigeria: Systems Administrator

Oando is Nigeria's largest independent conglomerate in the energy industry, including petroleum products marketing, supply & trading, exploration and production, and gas distribution, and the first Nigerian company to achieve a dual listing on both the Nigerian and Johannesburg Stock Exchanges. Job Title: Systems AdministratorFunctional Area: Information Technology & ServicesReports To:IT Service Delivery ManagerResponsible For:Design and Implementation of Information Systems, Enterprise Systems Administration, Enterprise Operating Systems, TCP/IP Planning and Design, Domain Services, Microsoft Exchange, Lync and Directory and Access Management, Group Policy Administration, Process Automation (Scripting) within the Windows environment,Overall Purpose of Job:The Systems Administrator is responsible for the technical design, planning, implementation and the highest level of performance tuning and recovery procedures for mission-critical operating platforms. He/She shall serve as a technical expert in the area of enterprise systems and storage administration, database tuning, and daily administration of messaging and collaboration services, directory and authentication, enterprise server hardware, infrastructure backup systems, windows domain and web and Internet Information Services (IIS) and web service integration standards (WSDL, UDDI, etc)Responsibilities:Maintain the enterprise messaging and collaboration platforms and carry out regular system performance tuning; troubleshooting system hardware, software, networks and operating  system managementManage Enterprise Operating Systems which include Windows, UNIX, Solaris and LinuxInvestigate and analyze feasibility of system requirements and develop system specifications for major system upgrades and minor performance improvement programmesPerform technical research and development to guide Oando platform and operating system strategyProvide technical support to the projects team in the initiation, feasibility assessment and operation phases of Solution DevelopmentPerform technical analysis and ensure operation of business application platforms conform to best practices, pre-defined policies and proceduresPerform daily system monitoring, verification of the integrity and availability of all hardware, server resources, windows operating systems and enterprise messaging platformsPerform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes and/or disksResponsible for testing data recovery capabilities and problem avoidance through proactive technical integrity assessment and maintenance of all technical components (application servers, report servers, integration points, virtual connectivity and socket addressing, and other related technologies)Establish and maintain diverse data communications links, VPN connections and remote access needsMaintain enterprise storage area network (SAN) environment ensuring  the availability and performance aligns to IT service requirementsInstall, configure, test, and maintain hardware including personal computers, servers, printers, and other peripheralsImplement server upgrades, maintenance fixes, and vendor-supplied patchesWork to ensure that the department meet and exceeds user expectations as regards system services in line with SLAsUtilize various system-monitoring tools to monitor messaging and collaboration services and to identify and correct issues as they ariseEvaluate vendor products in hardware, software, and telecommunications equipment and recommend purchases consistent with the organization’s short and long term objectivesProactively researches, analyzes, identifies and resolves trends of utilization or errors and implement appropriate performance tuning remediesSupport the Service Delivery Head in developing, reviewing  and implementing  policies, standards and procedures to ensure the integrity and safety of information systemsPerforms 2nd level troubleshooting and support functions  across messaging, collaboration and operating system installation and service problemsCollaborate with peers in IT (Network, Systems and Applications Support) to ensure the reliability of the enterprise servers and data environment;Conduct systems validation and testing (including hardware compatibility management, compute sizing and allocation, load testing of all technology solutions and adequate compute and storage capacity exist to support projected business workloads; proactively manage systems workload for optimal end user experienceResponsible for design and implementation of the systems maintenance and release management planSupervise Level 2 support, vendors and third-party contractors ensuring automation and maintenance methodologies aligns to availability and quality baselinesInterface with Applications Specialists, DBAs and Internal Audit in ensuring all identified systems vulnerabilities and bugs and remediated in a timely mannerParticipate in planning enhancements, documentation and review of delivery plan and WBS for automation projects to be deployed within the Windows environmentPerform other duties as may be assigned by the IT Service Delivery HeadKey Performance Indicators:%age of service availability per SLA negotiatedUptime of enterprise systems and servicesQuality of technical advice and solutions to systems problems and issues% reduction in service failure within the financial yearQuality of disaster recovery procedures / contingency plansTime taken to resolve callsSafety of information on corporate databaseNumber of identified critical systems bugs and vulnerabilitiesQuality and completeness of technology infrastructure designCustomer Satisfaction %age scoreSkills in scripting and data manipulation (Quality and completeness of scripts and outputs)

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