Vacancy at MTN Nigeria: Engineer, CS-Core Performance

MTN Nigeria is the leading telecommunications company in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.We are recruiting to fill the vacant position below:Job Title: Engineer, CS-Core PerformanceLocation: LagosJob DescriptionEnsure Return on Investment (Asset)Monitor and ensure degradations on the CS-Core network are escalated to the respective Stakeholders and VendorsEvaluate the impact of changes/parameter optimization on the CS-Core networkGenerate CS-Core network statistical analysisEnsure resolution of escalated issues within SLAAnalyze CS-Core KPIs and measurements that reflect customer experienceResearch new technologies and recommend relevant monitoring and performance evaluation softwareMonitor and evaluate the performance of the CS-Core network to assure customers’ satisfactionProvide insights and reports on the CS-Core network performance for Stakeholders and Regulatory bodyJob condition:Normal MTNN working conditionsMay be required to work extended hours

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