Technical Support (VAS) Job at Nimbus Resource Solutions

Job Title: Technical Support (VAS)
Company: Nimbus Resource Solutions
Job Type: Full Time
Location: Lagos, Nigeria
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Nimbus Resource Solutions is a specialist resourcing and recruitment process outsourcing (RPO) company based in Dubai placing Contract, Permanent and Executive Search resources across Europe, Middle East and Africa. We work with clients across Satellite/Telecoms, Information Technology, Security Integration and Logistics markets.
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Nimbus passion lies in sourcing only the best talent, we do this through using a rigorous recruitment process. We are trusted advisers to our clients, our ability to source the best talent has a significant impact on business performance as well as enhancing individual careers. We operate a platinum level of service.
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THE ROLE: – Position Summary: The role holder is responsible for the technical implementation of Value Added Services (VAS) into mobile operators.
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Major Responsibilities Include But Are Not Limited To: – Provide technical expertise on SMPP connectivity. – Provide technical expertise on billing connectivity MO/MT TPS, setting up VPN etc. – Ensure that Quality of Service is maintained after the service is launched – Liaise with mobile operators. – Provide technical Support to existing service. – Support Integration and Acceptance Testing – The role holder is responsible for the implementation of any new service in the allocated time – Ready and available for 24×7 support team
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Requirements: – 4 years in the IT/Telecom industry out of which 2 years in the Mobile Vas industry – Good overall knowledge of Mobile networks & VAS Platforms. – Strong analytical skills. – Objective driven. – Structured and systematic approach – Ability to identify and focus on the most important issues at any time – Strong technical knowledge in VAS Services and especially SMPP connectivity, billing connectivity MO/MT TPS, setting up VPN etc.
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Benefits: – This is for a major multimillion project based in Nigeria and an attractive offer awaits the successful candidate.



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