Technical Support Trainee at CreditRegistry Nigeria

CreditRegistry Nigeria, officially registered and licensed by the Central Bank of Nigeria (CBN) as CR Services (Credit Bureau) Plc., is Nigeria’s preferred credit bureau. Our company, in strategic technical partnership with CreditRegistry Corporation USA (“CRUSA”), has laid the foundation for fraud-proof, large-scale consumer and small business credit in Nigeria. We are recruiting to fill the position below:Job Title: Technical Support TraineeLocation: LagosJob DescriptionAttention to detailExtensive PC experienceExtensive Microsoft Excel experienceFamiliar with support ticket and knowledge-based systems.Interact with a wide range of customers and technical issuesGood Interpersonal skillsSharp troubleshooting and analytical abilitiesWillingness to explore new technologiesBasic knowledge of SQLZealous approach to problem solving and customer serviceHigh level of concentration and commitment.Dedication to problem solving.ResponsibilitiesKeep abreast of how all CreditRegistry software works.Update documentations relating to CreditRegistry software and write new documentations for new features of the software.Install or upgrade the core credit bureau client software at subscriber sites and ensure proper functioning and operations.Train subscribers employees on the effective use of CreditRegistry software.Set up software demonstrations for training and presentations.Analyse data from the subscriber's loan database for upload of the credit bureau system.Ensure that client loan data is uploaded periodically.Other responsibilities as assigned

Apply at