Supervisor, Expediting at MTN Nigeria

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.Job Title:Supervisor, Expediting Job DescriptionSupervisor Expediting is part of the Order Management department and would support the Order management processes at the Opco.The expediting process covers trading stock, assets and any other material that may be handled in MTN’s warehouse or by an outsourcing service provider. Furthermore, the processes incorporate latest forecasts and expected deliveries within Order Management, which include vendor managed inventory, consigned inventory and logistics service providers.The Supervisor Expediting to report to the Manager, Order Management. These processes would involve interactions with Opco SCM team, Centers of Excellence (CoE) and external suppliers, where applicable.Extract value from what we already have by focusing on optimizing processes within the Unit/Department in line with the value creation philosophy.  This includes individual contributions and recommendations to improve existing business project/initiative, capital/budget efficiency activities within the Unit, contracts review and negotiation in collaboration with the Procurement team, structural changes within the Unit etc.Drive Innovation by identifying and taking advantage of new business opportunities, e.g., by stimulating and encouraging new business opportunities, launch of products, product/process innovation, business model innovation etc.Maintain leadership in the ICT/Digital industry by influencing stakeholders within your immediate ecosystem for MTNN’s benefit. This includes participation in credible external think-tank sessions, involvement in inter-divisional focus Group sessions to improve business performance etc.Enhance/expand MTN’s role in the larger national macro environment by participating in CSR projects and/or NGO’s, involvement in recognized professional institutions, think-tank activities etc.Role model the vital behaviours needed to sustain organisational performance and drive people management activities by being the principal coach for your direct reports using the people management framework. Participate in employee engagement projects such as mentorship, facilitating programs, etc. In addition, support recruitment, on boarding and grievance management processes etc.Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) and develop a close working relationship with relevant information sources to provide an integrated service.Maintain effective working relationships with internal and external suppliers.Coordinate, coach and influence external partners and essential support departments across MTNN’s business units to deliver a seamless pre-sales and post-sales service experience.Build and maintain productive relationship with key regional stakeholders to ensure effective and efficient regional stock availability and distribution and deal with related issues and problems.Identify progress milestones and resolve operational issues.Take remedial action in case of slippage.Maintain control sheets for bulks and periodically update project management on the status of all P.Os.Identify potential delays to the agreed schedule.Initiate remedial action such as commit more manpower, sub contract part of purchase order, reschedule work activities, offer alternative materials etc.Coordinate inspection and logistics activities between supplier and concerned parties.Authorize third party inspection agencies for taking up inspection activities.Review inspection report and verify for compliance with PO requirements in consultation with Project Managers and respective discipline.Assist with any queries raised by internal/ external auditorsLiaise with demand planning to identify stock levels and the inbound movement of stockImprove productivity and quality through leading practice initiativesParticipate and provide inputs in project status meetingPropose operational changes and provide associated user impact assessmentTimely notification of escalations to the ManagerResolve escalations as per defined escalation/resolution proceduresParticipate and provide inputs in operational meetingsSet up and manage ad hoc meetings for day to day operational requirementsJob Condition:Normal MTNN working conditionsMay be required to work extended hours 

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