Shelter Program Manager at Mercy Corps

Mercy Corps has worked in Nigeria since 2012, focusing its programming on adolescent girls’ empowerment, economic development, and conflict mitigation. With the insurgency affecting North East Nigeria and displacing millions of people, Mercy Corps initiated humanitarian programming in 2014 to support the conflict-affected population. As a result of the wide-scale needs in 2016, Mercy Corps is scaling-up its humanitarian response to address emergency priorities including food security, non-food items, nutrition, protection, water sanitation, while preparing to address early recovery needs for displaced households and vulnerable host communities. The largest portion of this response is focused on cash transfer programming.With funding from humanitarian donors including the European Commission (ECHO) and US Agency for International Development’s Office of Foreign Disaster Assistance and Food for Peace, Mercy Corps’ humanitarian program provides direct assistance while building capacity of humanitarian response actors. In addition, it anticipates expanding programming in North East Nigeria, building on concurrent programs to establish a dynamic multi-sector platform.Shelter Program ManagerGENERAL POSITION SUMMARY:The Shelter Program Manager is a key management position for Mercy Corps Nigeria’s emergency response to the humanitarian crisis in North East Nigeria. The position has supervisory and managerial responsibilities, including directly managing all emergency shelter programs and activities implemented by Mercy Corps and funded by OFDA. The Shelter Program Manager provides technical leadership and supervision to shelter program staff. S/he is responsible for overseeing program implementation and ensuring achievement of program objectives in compliance with Mercy Corps, donor requirements and international standards.S/he actively participates in relevant humanitarian coordination in Biu and ensures field staff participates in coordination meetings at sub-office level. S/he plays a key role in program development, proposal writing, and shaping Mercy Corps’ overall program strategy for emergency and transitional programming in shelter as well as other sectors.ESSENTIAL JOB FUNCTIONSOperationsIn close collaboration with Deputy Team Leader and Head of Office in Biu, (and potentially other sub-offices in case of extension):Oversee and ensure that procurement is completed, documented and delivered to end-user in a timely manner, ensuring that items procured meet specifications of the end-user while adhering to donor and Mercy Corps procurement guidelines.Oversee all aspects of asset as well as stock management for the shelter items, including ensuring sound transfers between sub-offices or to the program implementation sitesEnsure quality and accuracy of the BoQs and Contracts, Cost estimates and any other project-related documentation needed for procurement.Managing the tendering process and monitoring contractors progress and quality of work. Ability to resolve field and construction issuesCreate a master plan for shelter clusters to ensure safety of residents, functionality, and protection of the natural environmentEnsuring that land ownership is cleared and no shelter or other related infrastructure are constructed on disputed land.Program Management and ImplementationProvide leadership and management of all aspects of shelter program design, planning, implementation, quality and accountability.Participate to the elaboration of technical design on shelter interventions for program proposals and budgets as requested.Build the capacity of all national shelter team members with special focus to more senior positions, in program management,Ensure that program implementation is responsive to communities needs for shelter and consistent with Mercy Corps’ relevant program guidelines.Integrate community approaches, gender and disablement sensitivity, Do No Harm/protection mainstreaming, environmental sensitivity and capacity building into all activities as appropriate.Establish, manage and coordinate work plans for all program activities, including making adjustments in response to any changes in the security situation in close coordination with the Head of Office Biu, Deputy Team Leader, and the Director Humanitarian Programs.Manage the shelter program budget, including: approval of appropriate program expenses (within approval limit), tracking of program spending and financial obligations, verification of monthly budget-vs-actual reports, estimation of projected spending and submission of monthly cash forecasts, etc.Manage the monitoring and evaluation system for all shelter program activities, including the planning and execution of any required evaluations, to ensure that accurate and timely information is available. Document lessons learned and best practices and integrate into program activities as appropriate.Conduct regular field visits to all program sites in order to ensure that shelter programs are adapted to local needs, provide quality control assurance, and to conduct regular audits of program activities.Provide regular internal and external reports on program status, as required.Coordination and Representation:Develop and maintain working relationships and coordinate with relevant international and local agencies active in the shelter working group and related coordination platforms.Document and communicate program implementation experience and lessons learned to support coordination and learning efforts.OtherOther duties as assigned.Organizational Learning: As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.ACCOUNTABILITY:Mercy Corps team members are expected to support all efforts towards accountability, specifically to our beneficiaries and to international standards guiding international relief and development work while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.SUPERVISORY RESPONSIBILITY:This position requires supervision of a team of approximately 5 national staff. The Shelter Program Manager is responsible for the direct supervision of emergency shelter program staff in field locations in North East Nigeria.REPORTS DIRECTLY TO: Deputy Team Leader 

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