Service Specialist – Mechanical Drive at Bradfield Consulting Limited

Bradfield Consulting Limited – Our client, a multinational conglomerate with businesses in Electrification, Automation, Digitalization and Healthcare bundled into nine divisions and healthcare as a separately managed business.Due to ongoing growth and expansion, opportunity has arisen for a high caliber talent in to fill the position below:Job Title: Service Specialist – Mechanical DriveLocation: LagosResponsibilitiesDevelop sales proposals, negotiate and close deals and act as voice for the customersBe available in the market. Visit customers on all levels frequently and continuouslyEstablish yourself as accepted welcomed and competent trustworthy partner for our customersCreate and drive opportunities to guarantee achievement of Order Intake, Ebit & Sales targetsDrive Service sales by promoting services to all existing and new customers in the regionGather feedback from customer, assess customer’s needs, address customer inquiries, provide ideas and suggestions on relevant product development and after-sales services and ensure increased customer satisfactionCarry out forecasting and planning activities at the Business Segment levelDevelop go-to-market strategy for in-country service portfolio fitting with DF CS MD market requirementsAcquaint yourself with the MD portfolio especially with those drives used in the Cement Industry and in materials handling applications and deliver presentations and provide technical knowledge-sharing/ training to customersRegularly update customer information and pipeline in CRM tool and develop efficient weekly working plan and monthly business reports for managementCarry out market studies/ analysis, analyze activities and behaviors of competitors in the market and develop customer account plansSupervise and organize all proposals, quotations and tender documents and take responsibility for accuracy and value/ cost of all quotationsCoordinate market information and requirements and feedback to HQ to ensure improved competitiveness of service products in technology and functionalitySupervise and ensure proper sales-to-project hand over of secured ordersActs as a change agent to proactively drive sales of the Service business and develop trusted relationships with customers 

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