Service Operations Manager at Aldelia Group

Aldelia Group is a world leader in Permanent and Contract Staffing and Payroll Solutions services, a specialist Oil & Gas, Manpower and Project Services consultancy operating extensively in Europe, the Middle East, South East Asia, Africa and South America with Offices in London, Dubai, Brazil, Iraq, Kurdistan, Singapore and Nigeria, our major Oil Exploration and Production companies including ENI, Shell, TOTAL, Petrobras and Odebrecht.We are recruiting to fill the position below:Job Title: Service Operations ManagerLocation: Port Harcourt, RiversJob Type: Full timeAbout the JobPreferred candidate will be responsible for:Manage Order Booking to Cash cycleDeliver Monthly Revenue, Billing & CashDeliver Margin, Material / Labour ProductivityDeliver on Schedule, Quality, Customer SatisfactionManage Project Risks & Opportunity (Variation Orders)Other Responsibilities include:Manage service project life cycle from order booking till commissioning /handover.Manage warranty and life cycle services.Attend customer project kick off and other milestone meetings.Conduct periodic project reviews to identify / manage risks and opportunities.Be an effective single point of contact to both internal and external stakeholders regarding execution of service projects.Manage internal and external stakeholders expectations.Ensure strict compliance to established Quality and PPE / Safety policies both within the organization and at customer worksites.Ensure compliance to established business processes and technical /commercial documentation requirements.Publish monthly Operations MISIdentify, lead and implement continuous improvement initiatives to enhance operations performance against industry benchmarks.Establish a live and direct line of communication with all the key internal and external stakeholders.Ensure swift response, transparency and free flow of information to enable informed business decisions.Ensure strict compliance to data confidentiality, code of conduct and privacy policies. 

Apply at