Service Manager (Commercial Vehicle / Construction Equipment) at Leventis Motors Limited

Leventis Motors Limited (a member of A.G Leventis Nigeria Plc.) is the leading distributor of Trucks and Buses in Nigeria, providing you with World Leading brands such as Volkswage, Eiche, Foton-Daimle and JCB construction equipment. By carrying multiple brands, Leventis Motors is able to cater to a wide range of customer needs as dictated by customer demand.We are recruiting to fill the position of:Job Title: Service Manager (Commercial Vehicle / Construction Equipment)ResponsibilitiesEnsure workshop procedures & systems are known to all staff and strictly followed during repairs on vehicle as well as maintenance documentation.Ensure customer focus oriented culture among the team and maintain good relationships with customers.Ensure workshop facility, equipment & tools are adequately maintained and available in ready to use condition.Facilitate the training and development of team members in the department, by providing feedback and coaching to support improvements in their job performance.Review customers service orders and inspect the quality of repairs before the release of vehicles.Coordinate with sales department and arrange for delivery of new vehicles to customers within agreed time.Provide technical advice to team members, analyze and interpret data.Ensure the workshop observes all warranty process conditionsContinuously monitor repair time & repair quality and ensure the KPI (MTTR & RFTR) targets arc achieved.Guiding & motivating productive staff to improve productivity & efficiency.Monitor and control workshop expenses. 

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