Service Help Desk Officer at Eko Maintenance Limited

Eko Maintenance Limited is a rapidly growing Facility Management Company that specializes in maintenance of high rise building facilities with office located in Victoria Island, Lagos. In view of our quest for expansion, we are currently recruiting to fill the position below:Job Title: Service Help Desk OfficerLocation: LagosJob Type: One Month ContractJob DescriptionReceiving complaints from clients and taking record of same;Liaises and assigns tasks to technicians for all complaints received from the client;Follows up on technicians to ensure work completeness;Analysing and writing reports on the activities of intervention works done on site;Operating the SAM-FM Software to control planned operations;Generates periodic informative reports regarding all maintenance facets;Creates store requisition form for all items requested from the store and taking inventory of store items;Planning and follow-up on all preventive maintenance works;Any other related job 

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