Service Center Engineer

Fadac Resources and Services - Our client, an FMCG conglomerate company. They are major distributors of electronic products and have showrooms scattered all over Nigeria. Due to expansion, they are recruiting to fill the position below:We are recruiting to fill the position below:Job Title: Service Center EngineerLocation: LagosDescriptionThe service centre Technician role is responsible for troubleshooting and repairing, replacing or upgrading electronics.The individual in this position is responsible for a variety of duties designed to insure the customer’s expectations are met and exceeded with the utmost level of professionalism.ResponsibilitiesProvide service and customer support during field visits or dispatchesTie workflow to scheduleManage all on-site installation, repair, maintenance and test tasksDiagnose errors or technical problems and determine proper solutionsProduce timely and detailed service reportsDocument processesOperate vehicle in a safely manner and use field automation systemsFollow all company’s filed procedures and protocolsCooperate with technical team and share information across the organizationComprehend customer requirements and make appropriate recommendations/briefingsBuild positive relationships with customersRepair and/or assembly of Measurement Instruments including pressure, temperature, level, DP flow and Wireless transmitters.Adherence to all safety, quality, company rules and regulations.Responsible for personal safety and those around him/her.Documentation of repair/ testing/ assembly activities to include cause of failure, actions taken, parts used, and labor hours, etc. Final inspection including completion of inspection reports. 

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