Senior VAS Network Operations Engineer by Invent Alliance Limited

Invent Alliance Limited is a company specialized on creation of multi sector and multi discipline business platform with specialist partnerships for value co-creation in each of the different business segments through modern co-petition business principles.Invent Alliance Limited is a company specialized on creation of multi sector and multi discipline business platform with specialist partnerships for value co-creation in each of the different business segments through modern co-petition business principles.Job Title: Senior Network Operations EngineerJob Description:The Senior Network Operations Engineer will be part of a team of experts who are responsible for handling network/security support, problem management, managing network performance and proactively identifying issues before they become customer affecting. This team provides24×7 support to our Global customer base.Responsibilities:Duties and responsibilities for this position include the following; however other duties may be assigned as needed for the smooth and continued operations of the company.Remote management and monitoring of Network Operations.24×7 NOC support to Large Global clients that have a distributed LAN, WAN setup.Level 2 and Level 3 support for Incident Management / ticket resolution.Creation of MOP/SOP and planning Change management process.Performance tuning of network devices and creation of SOP.Work with Telecommunication Service Providers to resolve escalated circuit problems to resolution.Planning and Performing upgrade of network and security devices.Work with Hardware/Software Vendors to resolve problems.Train and Mentor Junior Network Engineers.Act as an SME SPOC for certain Network products.Provide technical inputs for weekly/monthly customer service review reports.

Apply at https://ngcareers.com/job/2018-05/senior-vas-network-operations-engineer-by-invent-alliance-limited-92/