Senior Program Manager at Catholic Relief Services (CRS)

Catholic Relief Services (CRS) is an International non-governmental organization supporting relief and development work in over 99 countries around the world. CRS programs assist persons on the basis of need, regardless of creed, ethnicity or nationality. CRS works through local church and non-church partners to implement its programs, therefore, strengthening and building the capacity of these partner organizations is fundamental to programs in every country in which CRS operates. CRS re-established presence in Nigeria in 2000 and currently focuses on agriculture, health and emergency programming. CRS Nigeria seeks for highly qualified candidates to fill the positions below. Job Title: Senior Program ManagerDepartment: Emergency ProgramsLocation: Maiduguri, NigeriaPosition Band: E-1Reports To: Emergency CoordinatorProject Background: Since  the  crisis  in  Northeast  Nigeria  escalated  in  2013,  the  food  security  situation  has  continued  to  worsen. Emerging  data  of  June  2016  has  revealed  that  the  severity  of  the  food  and nutritional  crisis  is  well  beyond emergency thresholds in Borno State.  The Federal Government has declared a food and nutritional crisis in Borno, where over 750,000 people are severely food insecure; including 180,000 in Maiduguri’s outskirts, 120,000 camp residents  and  approximately  275,000  IDPs  in  newly  reopened  areas.  A  growing  number  of  people  are  in  urgent need of food assistance, and alarming rates of acute malnutrition have been reported.  In this emergency context, IDP households are among the worst affected populations as displacement has resulted in the loss and destruction of key assets and the interruption of livelihoods. Furthermore, in Maiduguri center, the majority  of  IDPs  families  have  found  refuge  with  host  families,  with  whom they  share  already  scarce  natural resources such as shelter and water. As per CRS’ needs assessments, these communities are in immediate need of food,  WASH,  emergency  shelter,  NFIs  save  lives  and  restore  dignity.  CRS has  also  identified  agriculture  and livelihoods as a key need and gap in the ongoing humanitarian response. In  order  to  effectively  respond  to  the  crisis,  CRS Borno’s  emergency  and  early recovery  programs  are  focused  on food security, NFI, WASH and shelter, for both IDPs and host families. Where possible, CRS will seek to maximize project  impact,  efficiency  and  effectiveness  by adopting market  based approaches–  through  e-vouchers  and  the RedRose  OneSytem  platform –  privileging  integrated  programming  and  empowering  targeted  communities through participatory approaches.Primary Function:Catholic Relief Services/Nigeria Program Job Description Under  the  direction  of  the  Emergency  Coordinator  the   Senior  Program  Manager will  ensure  high  quality implementation  of  CRS  FFP  emergency  program  in Borno  state,  Nigeria.  The  project manager will  be responsible for  all  aspects  of  program  implementation  including,  planning,  coordination  of,  management  and  reporting  of project activities, they will oversee the programming team and the work of implementing partners.  Job Responsibilities:  Program Implementation Abide  by  donor  requirements/regulations  as  well  as  CRS  procedures  and  policies for  compliance,  including financial, procurement, HR, MEAL, etc. Lead  the  planning  of  project  activities  and  set  high  quality  performance  targets ensuring  adherence  to technical standards, best practices and donor guidelines.  Use  appropriate  project management  tools  to  plan,  review  and  track  progress  on  project implementation  as well  as  on  the  utilization  of  project  resources;  use  participatory  processes  to  overcome  implementation obstacles.  Identify technical assistance needs for CRS and partners, and take the lead in developing SOWs and follow up with potential TA from the 4Children team, as appropriate.  Keep  abreast  of  latest  developments  in  their  sector  area  (collaborates  with  regional/HQ  technical  advisors, learns new PQ tools, networks with outside technical experts, etc.).  Maintain up to date documentation related to project approval, monitoring and implementation.  Models and reinforces with others a commitment to quality programming. Budget and Financial Management: Prepare annual project budgets as requested by the donor.  Complete necessary budget templates and forecasts as required by CRS.  Support partners in the development and management of budgets in line with their scope of work.  Ensure the financial management of the project, as per the project budget.  Review project expenses and cash pipeline and coordinate liquidations with CRS Finance and partners.  In  collaboration  with  the  finance  teams,  review  and  analyze  monthly  budget  comparison  reports  and  take necessary steps to ensure proper management and utilization of budgets.  Ensure that program activities comply with CRS financial guidelines, policies, procedures, and regulations.  Work with the finance team to ensure accurate donor financial reports are submitted on time.  Coordinate with operations staff for purchasing and inventory control as per CRS/donor requirements. Monitoring, Accountability, Evaluation and LearningIn  coordination  with  the  Monitoring,  Evaluation,  Accountability  and  Learning  (MEAL)  team,  develop  and implement  strong  MEAL  systems,  using  CRS  tools  and  resources  to maximize  project  impact  on  project participants.  Ensure the project has a strong learning agenda, and champion learning with project staff and partner teams.  Prepare  and  submit  required  donor  project  narrative  reports,  quarterly  performance  data,  as  well  as  other reports needed/required by the local government, donors, the region or headquarters.Use  collaborative  and  structured  evaluation  processes  to  review  data,  reach  agreement about  findings,  and apply learning and recommendations.  Regularly update key stakeholders on progress and challenges.  Prepare short success stories and briefs on innovation/best practices and project learning (including failures). Ensure that all project documentation is well organized and easy to access on Gateway. Staff Management and Development: With  senior  management  and  Human  Resources,  identify  project  staffing  needs  and  contribute  to  job descriptions and hiring processes.  With Human Resources, ensure effective orientation and onboarding of project staff.  Supervise  and  mentor  program  team,  including  development  of  performance  plans  and  assessment  of performance.  Continuously  support  the  professional  development  of  the  program  team  by  providing  clear  orientation, feedback and learning opportunities.  Ensure that supervisee’ performance development plans are in place and initial discussions are held.Provide immediate and regular feedback on performance.  Ensures weekly and monthly check-ins with all direct reports (identify development needs, examine workload, accompaniment).Develop a culture of courtesy and respect. Establish a conducive working environment. Ensure staff have needed resources to achieve their results. Provide orientation on staffing structural changes linked to emergency programs. Partnerships Conduct quarterly visits to accompany partner and reinforce their technical skills. Ensure that SRFM/HOCAI assessments and monitoring visits are conducted on schedule. Ensure timely technical support is provided to partners to respond to the capacity gaps identified during assessments. Establish a working relationship that fosters dialogue with the partners and in which partners contact the PM when issues or questions arise. Inform supervisor when issues arise with a solution focused approach and take the lead in ensuring the resolution of those issues in a timely manner.     Field trip reports to support the partners contain detailed information about the results of the trip and planned next steps. Key Working Relationships: Internal: Emergency PMs, MEAL Director, Emergency Program Officers, MEAL staff, Operations Staff External: Local partners, Government representatives, UN agencies, International/National NGOs, Red Rose team, enumerators, external consultants, community leaders, project beneficiaries, project vendors  Travel:Travel up to 20% of the time as needed. Agency-wide Competencies (for all CRS Staff)  These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.Serves With Integrity Models Stewardship Cultivates Constructive Relationships Promotes Learning View detailed job description at

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