Senior Director, Insight & Customer Strategy at Oracle Nigeria

Oracle provides the world's most complete, open, and integrated business software and hardware systems, with more than 370,000 customers including 100 of the Fortune 100 representing a variety of sizes and industries in more than 145 countries around the globe.Job Title: Senior Director, Insight & Customer StrategyJob ID: 160012M5 Location: NigeriaObjectivesAs the leader of EMEA Insight Team for ECEMEA region, you will be measured on the following metrics:Deliver the Insight team KPIs for the region incl. revenue impact, customer satisfaction, etc.Increasing license revenue and market-share growth for business applicationsIncreasing Oracle’s win/ loss ratioElevating the quality of sales and shortening of sales cyclesStrengthening of customer satisfaction.Job DescriptionThe individual will be a leader of the Oracle Insight program, driving delivery of value to EMEA-based customers focused on business specific issues. Key job elements include:Leads a team of high-calibre Insight Directors with the goal of achieving Oracle’s SaaS related business objectivesLeads customer engagements with the top customers and delivers high impact (impact = closed license revenue and customer satisfaction)Provides direct deal support by leveraging industry knowledge, management consulting skills and analytical abilities in identifying key drivers, assessing process capabilities and developing a business case for business process enhancement.Integrates specific industry strategy, customer operational objectives and business process understanding to define a clear solution strategy with actionable value communication and enables a successful customer experienceContributes to team thought leadership through constantly synthesizing the customer experiences into content and methodologies that can be leveragedLeads the development of industry specific tools and analytical processes to be leveraged by the sales, marketing and consulting organizations in their respective roles.Demonstrates analytical and problem solving skills, and strong management consulting skills to influence thinking or gain acceptance of multiple customer constituencies.

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