Sales Operations Manager at Paystack

Paystack, Nigeria’s leading Online Payment gateway is hiring for various positions. Paystack currently processes over over $10 million for over 9,000 Merchants,  including MTN, Taxify, Domino’s Pizza, Smile Communications, Opera, God is Good Motors, Axa Mansard Insurance, and many others.Paystack offers some interesting perks that might interest you. They are: Competitive Salary, Full Medical Coverage, New MacBook Pro, Catered Lunch, Housing Support , Smart and kind colleagues who’re invested in your growth. About the Sales Operations Manager RoleAs the Sales Operations Manager, you’ll be responsible for maintaining a world-class sales organization within Paystack.You’ll serve as a project manager and liaison between the Sales team, the Engineering team, and prospects and partners. Day to day, you’ll create an enabling environment within which the sales team can do superlative work, including all aspects of planning, tracking, coordination, and documentation. Finally, you’ll qualify inbound leads, escalate any issues with key merchants’ products, track the sales team’s performance, and generally serve as a resource for insights on how to drive sales growth.We’ve pioneered a new era of simple, powerful technology tools for businesses in Africa, and as we prepare for a period of accelerated growth, we’re looking to you to help generate a healthy pipeline of some of the best businesses of the continent.And you’ll do all this while working extremely closely with a tight-knit team of creative problem solvers who’ll value you, give you the opportunity to meet high expectations, and who’ll actively create a supportive, nurturing space within which to accelerate your career.This is a full-time role is based in Paystack’s headquarters in Ikeja, Lagos, Nigeria and you’ll report directly to the Head of Merchant Acquiring and Business Expansion.What You'll Be DoingAs the Sales Operation Manager, you will:Qualify inbound leads and assign as appropriateClosely track next steps for leads, and ensure timely follow-ups and documentationCreate and maintain the sales CRMMonitor recurring feature suggestions from the field and communicate them to the product teamPerform validation prior to go-live and manage internal sign offs with product managementTrack sales performance and share reports with the teamLiaise with responsible parties (internal/external) to ensure downtime incidents are resolved within the agreed time framesProvide client supportUpdate operational manuals on products as required. 

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