Sales Force Effectiveness (SFE) Officer at Hamilton Lloyd and Associates

Hamilton Lloyd and Associates - Our client is a global pharmaceutical company with presence in Nigeria. Due to internal expansion and re-structuring, they are looking to hire the service of a qualified candidate to fill the position below: Job Title: Sales Force Effectiveness (SFE) OfficerLocation: LagosJob SummaryThe Sales Force Effectiveness (SFE) Officer develops, maintains and deploys creative reporting and analytic solutions for the company’s field force that drive sales growth and sales force productivity.The SFE Officer will facilitate success measurement by setting and monitoring key performance measures including sales targets, territory planning and activity Key Performance Indicators (KPIs). With management interaction, provide support for Global Customer Management initiatives through process improvement.Job ResponsibilitiesGather requirements, design, and validate key data based on territory level sales reports designed to track territorial performance versus objectives.Assist in the development and creation of a world class sales force effectiveness platform; collaborating across franchises, functions, and geographies.Assist with the CRM particularly focusing on sales planning and call planning.May assist in the sales inventory, account payable and purchase orders.Conduct proactive analysis (marketing promotional data, competitive share of voice, doctor-level data) to help identify KPI’s of sales performance and key areas of opportunity/challenge.Provide actionable recommendations to sales management on how to mobilize in response to opportunity.Develop and present training to user groups on how to interpret the reporting to ensure that those who are making decisions have the required answers and know how to get them.Partner with sales management and marketing teams to develop processes, tools and technology improvements. 

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