Sales Associates at Audacious Business Concept Limited

Audacious Business Concept Limited, is Nigeria's fastest growing fashion retail organisation. The company retails female apparel (casual, business Casual, business) to the discerning woman.We are recruiting to fill the position below:Job Title: Sales AssociateLocation: LagosJob DescriptionThe sales Associate is responsible for delivering excellent customer service experience, visual merchandising of stock, inventory taking and sales by delivering customer service that offers a distinctive shopping experience and drives sales results.ResponsibilitiesCustomer Experience:Responsible for providing the absolute best customer service in the store.Responsible for providing the absolute best customer service in the store.Possess the ability to demonstrate exceptional product knowledge and is capable of giving expert advice.Strive to create innovative ways to challenge normal retail conventions.Updates clients with latest seasonal wardrope collections.Captures customers feedback and help solve customer's complaints.Assists customers locate merchandise or find suitable alternatives.Advise customers on utilization and care of merchandise.Ensures fitting room is kept tidy and neat always, by promptly clearing merchandise and returning it to the proper area of the selling floor.Provide excellent after-sales service.Visual Merchandising:Displays merchandise to attract customers to the store in order to boost sales.Regularly takes stock of sales, stock rotation, displays and organization of merchandise.Ensures the ambience of the store is adequately maintained by making sure the fixtures, fittings and lightings are in proper condition.Maintains the quality of the store's selling presentation by monitoring and maintaining the inventory stock on the store floor by replenishing any emptying section with new merchandise.Maintains inventory in the back room in a neat and tidy manner.Reorganizing items on the shop floor to enhance a pleasant shopping experience.Inventory:Adhere to loss prevention and inventory control and compliance procedures.Keeps track of product inventory and assist in periodic physical inventory count.Assists in processing merchandise returns and exchanges.Sales:Identify customer needs and direct them to the appropriate product, using suggestive selling.Recommend, select, and help locate or obtain merchandise based on customer needs and desires.Ability to use cash registers to ring up transactions, which may involve using barcode scanners, calculators and debit card machines.Place special orders or call other stores to find desired items.Give concise information on the products' specifications to aid buying.Undertake retail and customer service activities within the store to optimize and exceed sales targets, profitability and customer satisfaction in conjunction with the Retail Store Manager.

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