Sales Agent Team Leads

Fenix International is a next-generation energy and financial services company with a mission to transform our customers’ quality of life through disruptive innovation in energy and financial services.  

Fenix International is recruiting for

Job Title: Sales Agent Team Leads

Responsibilities

Sales Target Achievement within assigned Clusters:

  • Drive market initiatives to achieve and increase quality customer base in the assigned clusters
  • Carry out weekly market activation in the territory to generate leads and eventual conversion to sales.
  • Drive all product mix sales through the right product targeting to the right segment of the prospects / customers.
  • Carry out product presentations and exhibitions within assigned clusters
  • Constantly identify opportunities for driving activation and other sales within clusters.
  • Draw up weekly / Monthly route plans for the FPCs
  • Track daily / weekly / monthly sales target Vs actual with the FPCs
  • Scout for viable locations for POS Expansion and management

Achieve Excellent PH:

  • Drive sales process compliance within clusters
  • Carry out daily / weekly customer visitations to resolve or escalate pending issues with customer  systems
  • Drive the right customer behavior on payments by ensuring customers are directed to the nearest  POS / SC for payments
  • Ensure the right product is sold to the right customers
  • Participate in Field clinic activities
  • Monitor and Share weekly overdue customer lists with the RPCs
  • Continuous training and coaching of RPCs on God / Bad portfolios, catch up etc.

Recruitment, Training and Team management:

  • Regularly recruit new Fenix Power Champions (FPC) within territory
  • Weekly performance monitoring of RPCs and initiating corrective actions where required
  • Hold regular meeting with the RPCs
  • Regularly train and re-train team leads on sales process, Sales pitch, products, Customer Service etc.
  • Ensure RPCs understanding of commission structures (Colours) and journey with Fenix
  • Design reward and recognition schemes for high performing RPCs
  • Participate in customer service forums, field clinics, weekly meetings with SCAs
  • Drive One Team goal within clusters via team building activities

After Sales Support:

  • Regularly visit overdue customers to ascertain their challenges and resolve
  • Escalate lingering issues to the SMs
  • Daily / weekly checks on quality of installations by RPCs Deploy and track swap stocks and children in the territory
  • Reposes Fenix kits from fringe customers

Reporting:

  • Send weekly / monthly reports on sales activities within territory using approved template
  • Provide feedback on MICA within territory
  • Attend meetings with SMs

Compensation

Competitive Salary & Benefits