Relationship Manager – RBG

First Bank of Nigeria Limited (FirstBank) is Nigeria's largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.We are recruiting to fill the vacant position below:Job Title: Relationship Manager - RBG Ref Id: 1900000OPrimary Location: Head Office, LagosOther Locations: Oyo-Ibadan, Ekiti-Ado-Ekiti, Edo-Benin, Lagos Mainland, Osun-Oshogbo, Lagos-Lagos Island, Ondo-Akure, Ogun-AbeokutaJob: FBN GEN. Job FamilyOrganization: DMD DirectorateSchedule: RegularShift: StandardJob Type: Full-timeDuties & ResponsibilitiesManage and deepen relationships with existing and prospective customersWin new accounts and resuscitate dormant relationships.Market the bank’s products to meet customer needsInitiate development of products required to meet customer needs.Ensure efficient service and maintenance of existing customerEnsure zero tolerance for inactive/dormant accountsBook quality assets and ensure effective portfolio monitoring for early detection of defaults.As part of the Bank’s Information Security requirements, maintain the security of all Information entrusted to the staff and comply with the principles and policies in the Information Security HandbookPerform all other duties as assigned by the Business ManagerKey Performance Indicators:Total Net RevenueNet yield on Earning AssetsProfit before tax and allocation of shared CostCASA Deposit RetentionCASA Deposit GrowthTime Deposit GrowthPerforming LoansCollectionsForeign Exchange Transaction IncomeForeign Exchange Transaction VolumeInternational CardsCustomer Assets productsBonds & GuaranteeCustomer Acquisition RateCustomer RetentionCredit QualityHuman Capital Return on Investment 

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