Region Quality Manager- Energy Connections at GE Nigeria

 GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.We are recruiting to fill the vacant position below:Job Title: Region Quality Manager- Energy ConnectionsJob ID: 2933346 Location: LagosJob Function: QualityBusiness Segment: Energy Connections Grid SolutionsRole SummaryThe Region Quality Manager ensures the region achieves its objectives in terms of Sustainable Development, Quality and Continuous Improvement, by identifying the challenges and associated risks and opportunities, anticipating potential changes in its environment, adapting the Region QMS efficiently and effectively.Essential ResponsibilitiesThe Region Quality Manager reports to Region Operations and functionally to the GS Project Quality Leader on the performance of the Region QMS in tender and project development and on any need for improvement.Ensure that the GS Quality Policy is implemented within the Region and ensure consistency of the Units Quality Management SystemsAssist the Region Managers in understanding Quality requirementsAssist the Region Managers in identifying the quality risks and opportunities and in selecting the action plan needed to achieve objectives of the strategic planMonitor information related to interested parties and their potential impact on the Region QMSPromote the Group Quality approach:Make Region and Units teams aware of importance of meeting Customer’s requirements and sensitive to Customer’s expectationsDevelop understanding at all Unit levels of the Quality Policy and encourage communication on the importance of its applicationLead the Unit Quality Managers:Lead the Unit Quality Managers (selection, appraisal interviews, skill evaluation, training needs, missions, etc.) to ensure their performance and their professional development. Require for complementary resources when needed.Develop and maintain the QMS of the Region Units:Ensure that necessary processes are established, maintained, coherent and that the repository is adequate and up to date (complements to GS QMS necessary at Units levels)Jointly with the Unit Quality Managers, determine the stakes, risks and opportunities and the necessary actions to improve the Units QMSJointly with the Unit Quality Managers ensure Units QMS integrity by planning the integration of internal or external changes that may affect its effectivenessCoordinate the improvement action plans at Units level and lead or monitor the improvement and change actions at Region levelPromote and monitor deviations / gap analyzes and corrective actionsNon-Conformities reviews:Consolidate at Region level the Non-Conformities reviews lead by Units and the assessments of Cost Of Non QualityChallenge and follow-up the Units in their relevant corrective actionsFollow-up suppliers and sub-contractors’ quality performance:Consolidate at Region level the suppliers and subcontractor performance assessments done by UnitsLiaise with Sourcing function to ensure knowledge and communication within Region on suppliers and subcontractors quality performanceAudit programs of the Region Units:Coordinate the content of the audit programs deployed by the Units of the RegionConsolidate the view of the audit results at Region levelCustomer Care:Collect and consolidate the monthly report to Region Quality on ACT top 5 issuesShare with GS Project Quality Leader, GS Quality and Commercial Solutions Heads the ACT Region reporting and the results of the Customer Care CQS campaignsPromote and help Project teams in using ACT tool to manage Customer’s complaintsMake sure the Customer Quality expectations are fully analyzed and understood by the Region Quality team when working on Tenders and on ProjectsReport on the Performance of the Region Quality approach:Inform about the performance of the Region Quality Management Systems (QMS) to analyze, evaluate and propose improvement actions.Provide with the quality reporting at Region levelReturn Of Experience:Ensure good practices and deviations faced on Tenders and Projects are shared and communicated within the Region to all Tenders, Projects and concerned stakeholders to gain in opportunities and to avoid repetitionConsolidate the Units Tender and Project Returns Of Experience and make them available within the Region for all Units teams. 

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