Recovery Officer at FINCA Microfinance Bank Limited

FINCA is a leading international Microfinance Institution offering financial services and products to small scale businesses that have been turned down by traditional banks, so that these businesses can start, grow, and diversify with resulting increases in family income, nutrition, employment and well-being.FINCA pioneered the "Village Banking method of credit delivery, now used by hundreds of organizations worldwide. Our programs reach low-income people in more diverse countries than any other microfinance provider.We are recruiting to fill the position below:Job Title: Recovery OfficerLocation: Owerri, ImoSummaryFINCA Microfinance Bank Ltd is recruiting for an experienced Recovery Officer (RO), who will focus on the management of the bank defaulting portfoliosThe recovery officer shall be well-informed with the debt collection best practices and approaches; develop options and alternatives that guarantees an effective recovery process that will reduce the bank Portfolio at Risk (PAR) to the lowest minimumThis position reports directly to the Head of Credit or as may be assigned.Essential DutiesObtain delinquent reports for all assigned defaulting portfolios and manage the recovery process.Manage assigned loan written off with support of legal department and Loan Officer.Develop options and alternatives that guarantee an effective recovery process, by devising customized recovery strategy on a case by case basis.Respond and enforce the banks policy issues for client; such as fraud, breach of contract etc.Maintain appropriate and comprehensive records of all customers’ discussions.Manage all assets (vehicles, income generating assets, personal assets and inventories) presented for repossession in line with the bank’s processes and procedures.Maintain confidentiality while handling customers enquires and information.Deliver a high quality, efficient, responsive and professional service during the recovery process that portraits the bank ethical conduct.Comply with any CBN set guidelines for ethical debt collection practices as may be issued from time to time.Report [daily] progress against target to the designated authorityPrepare and organize Credit Risk Committee Meetings with the Head of Credit. 

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