Receptionist at World Bank Group

The World Bank Group is one of the world's largest sources of funding and knowledge for developing countries. It uses financial resources and extensive experience to help our client countries to reduce poverty, increase economic growth, and improve quality of life. To ensure that countries can access the best global expertise and help generate cutting-edge knowledge, the World Bank Group is constantly seeking to improve the way it works. Key priorities include delivering measurable results, promoting openness and transparency in development, and improving access to development information and data.We are recruiting to fill the position below:Job Title: ReceptionistJob No.: 162044Location: Abuja, NigeriaGrade: GARecruitment Type: Local HireBackground / General DescriptionsThe World Bank, a leading multi-lateral institution in global economic development, is currently looking for a highly organized, energized and experienced person capable of operating effectively in a very demanding fast-paced environment to serve as the local Receptionist.The Receptionist will be under direct supervision of the Senior Executive Assistant (SEA) who is responsible for technical and professional development and performance evaluation of the Receptionist.The Receptionist is an integral part of the Nigeria Country Office Administrative and Client Support (ACS) team. Under the general supervision of the Country Director, the incumbent would report directly to the SEA.Note: If the selected candidate is a current Bank Group staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 2 year term appointment.Job Description and Accountabilities The Incumbent’s duties include but are not limited to: Reception:Operating the telephone switchboard system by managing phone calls at the reception area, directing incoming calls to the appropriate staff and taking messages when required.Assisting visiting mission staff with making overseas and/or domestic calls.Welcoming and answering queries from visitors/clients/visiting mission staff and providing them with necessary relevant information/literature when possible. S/he directs visitors to proper offices when needed and as per established procedure.Maintaining neat and tidy appearance of reception area.Performing Courier services: handling the diplomatic pouch and processing Country Office incoming and outgoing mail.Distributing periodicals, newspapers and, from time to time incoming mail reports.Managing the stationery stores.General Services Tasks: Maintaining/updating regularly a data base of CO Contact list and CO Directory list, including ministries, agencies, hospitals, hotels, embassies etc and arranging for its distribution at regular intervals.Creating and issuing the welcome package for visiting mission staff.Backing up the Facilities Assistant by ensuring that the visiting mission area; the conference room(s) and other designated offices are clean and provided with the basic office supplies.Performing any other office tasks as assigned by the supervisor(s). 

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