Receptionist at Alpha Mead Group

Alpha Mead Group is a Total Real Estate Solutions Company established to provide robust business support services to local and international Real Estate investors or owners with interests in Facilities Management, Real Estate Development and Advisory, Security Systems and Technologies, Training, Healthcare Management and Real Estate Financing Services.We are recruiting to fill the position below:Job Title: ReceptionistLocation: Calabar, Cross RiverRole SummaryA Receptionist performs customer service duties, directing visitors, service personnel and staff to appropriate departments and ensuring that the proper channels are maintained in communications and personnel interaction from an entry point perspective.The role requires an individual to be courteous, efficient, and friendly, as they often serve as customers’ first impression of the company.ResponsibilitiesCustomer Interface ManagementReceive and direct visitors and clients.Re-direct calls as appropriate and take adequate message when requiredAnswer, screen, and transfer inbound phone calls.Handle admin-related request for information and data by visitors and staff members.Maintain proper sitting arrangement and space management of the reception area.Schedule appointments with visitors on behalf of office management staffMaintain a safe and hazard free work environment by ensuring that guests and employees follow safety inspection rules when it comes to paraphernalia and materials brought into the head office.Providing efficient internal customer service by following-up on staff that are on out-of-station duties to ascertain their welfare.Providing useful feedback to the Admin Officer on the experience of each staff on out-of-station duties and keeping record of same.Handle incoming and outgoing mails, and maintain record of same.General clerical duties including photocopying, scanning, and records maintenance (this including attendance register, movement register, and other records maintained in the front office)Check the attendance register daily and report all lateness of more than 30minutes, as well as daily absences, to the Facility ManagerMaintaining and ensuring effective use of the office’s stationeries 

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