At Sage, we are into business software development. Our software manages accounting, ERP, HR, payroll, payments, assets, construction, and real estate. Our solutions travel with you or stay where you want them-in the cloud, on-premises, or both-giving you the freedom to work where you need.We are recruiting to fill the position below:Job Title: Quality Assurance Specialist - West AfricaJob ID: 2017-15201Location: NG-LagosCategory: Product DeliveryPosition Type: Full-timeOverviewProject Quality Assurance and Project Management work with other staff within the organisation to determine and establish procedures and quality standards, and monitor these against standard methodology. They are responsible for ensuring a product or service meets the established standards of quality including reliability, usability and performance.ResponsibilitiesEssential Quality Assurance Duties and Responsibilities:Determining, negotiating and agreeing in-house quality procedures, standards and/or specificationsAssessing customer requirements and ensuring that these are metSetting customer service standardsSpecifying quality requirementsInvestigating and setting standards for quality and healthEnsuring that methodology processes comply with standards at all Business Partnersworking with operating staff to establish procedures, standards, systems and proceduresSchedule and publish technical- functional audit reports acting as a catalyst for change and improvement in performance/quality recording, analysing and distributing executive information monitoring project performanceAct as Project Manager both for direct and internal projectsEssential Project Management Duties and Responsibilities:Budget - Update invoicing against budget. Update change requests against budget available. Manage quotations for additional change.Scope - Track and manage sign off against agreed scope. Update project records and documents.Schedule - Track activities against schedule. Manage and highlight upcoming activities. Manage and highlight overdue activities. Update schedule with any changing.Monitor Control and Report - Monitor progress, risk, issues, changes, budget and support cases. Weekly Flash reports on project health. Timely escalation of risks, issues and support cases.