Bridge International Academies is the world’s largest and fastest-growing chain of primary and pre-primary schools with more than 400 academies and 120,000 pupils in Kenya and Uganda. We democratize the right to succeed by giving families living in poverty access to the high-quality education that will allow their children to live a very different life. We are recruiting to fill the position below:Job Title: Program Officer, People OperationsLocation: Any City, NigeriaJob SummaryPeople are at the core of what we do, from the teachers in our academies to software developers building our tech platform – and we do it at massive scale with rapid growth. The People Operations team is the key in unlocking “people potential” towards achieving our company’s goals. We believe in:Focusing on operational excellence and execution - we want to make our employees' and their managers' lives simpler, and give them the tools and support to be successful. We must excel first and foremost on service delivery.Using analytics/data to drive key decisions and continuous improvement - across core HR competencies like compensation, performance, talent, we believe that an analytical approach will enable us to attract, reward, and retain top performers.Aligning with the company's strategic objectives - we are all playing for the same team.The human resources function, along with finance, operations, legal, and other functional areas, should be fully in sync.About the RoleThe Officer, People Operations role is a generalist position that operates at the front lines of Human Resources at Bridge.The ideal candidate should exceptionally possess high attention to detail, a strong work ethic, and ability to manage multiple workflows and projects simultaneously. You are level-headed, disciplined, and thoroughly understand that HR must protect the Company’s interests and policies and guide employees through their career life-cycles at Bridge at the same time.You have a very good understanding of HR best practices and employment/labour law frameworks in Nigeria and are certified by the CIPM or its equivalent. Last but not least – you are a gritty, never-say-die doer who relishes challenges.What You Will DoSeparations Process: lead separations processes, including department, asset, and financial handovers - involves IT, Admin, and Payroll AccountantOnboarding Process: lead teams from IT, Admin, etc. in ensuring that staff are successfully on boardedPayroll Verification: work with Payroll Accountant to ensure that all contractors and employees are properly represented with the right deductions/additions, if any. Generate monthly report for managers on headcountStaff Benefits: supporting staff with questions about health coverage, managing additions to coverage, dealing with other health coverage issuesImmigration/Work Permits/Expat Services: dealing with immigration issues/working with immigration consultantsAsset Management: ensure that all staff have the assets they need; deal with asset recovery processes and exchanges/one-off needs. Heavy interfacing with IT and AdminLeave Management: assist employees with leave, generate monthly report for managers on leave balancesDisciplinary Procedures: work with the People Ops. Director on managing these proceduresAppeals, Grievances, Investigations: lead these processes with some direction from the People Ops. DirectorStaff Documentation: ensuring that offer letters, contracts, probation confirmations, and change of status documents are appropriately handled.