Outlet Managers at Montaigne Place

Montaigne Place is Nigeria's largest luxury skincare, cosmetic, fragrance, and well-being retail company. Founded on the vision to provide luxury at its best, Montaigne Place provides an exceptional sophisticated shopping experience with our exclusive offers. Montaigne Place currently has luxury retail outlets across Nigeria. Our brand's portfolio cuts across different categories.We are recruiting to fill the position below:Job Title: Outlet Manager (Female)Locations: Abuja and DeltaFunctionally reports into: Head of Retail OperationAdministratively reports to: Head of Retail operationJob Objective(s)Overall store management, supervision, and policy implementation including, Sales and inventory management, Employee on the job training, and development, Financial management, Customer service leadership.Grow sales through the implementation of marketing and merchandising systemsResponisble for the store’s or outlet’s revenue quota.Duties & ResponsibilitiesManagement:Lead others and work effectively with store teamSupervise, assign and direct activities of the store’s teamEffectively communicate information to store team and supervisors in an open and timely mannerSupport Store team with actions plans for operational and service improvementCustomer Service:Assist customers with their questions, problems and complaintsPromote the company's customer service culture (greet, offer help, and thank)Provide colleagues personalized customer service feedback and coachingHandle all customer relations issues in accordance with company policyPromote a positive shopping experience for all customersMaintain customer privacy by not sharing customer data without authorization.Merchandising/Presentation:Stock shelvesManage re-order levels & restocking from HQ for the storeConduct merchandizing activities in line with approved brand guidelinesAccount for promotional and sales support materialsOrganize and execute the display and maintenance of off-shelf merchandise.

Apply at https://ngcareers.com/job/2019-04/outlet-managers-at-montaigne-place-874/