Operations Manager –¬†Operations Unit at Brav Marine Nigeria Limited

Brav Marine Nigeria Limited, a reputable organisation, is recruiting suitably qualified candidates to fill the position below:Job Title: Operations Manager - Operations UnitLocation: RiversReporting Lines: Chief Operating Officer Interfacing: Audit, Finance, Operations& HR Department. Job DescriptionOversee and coordinate the day to day collections in the State.Compile and report ALL POS &Tablet transactions for all BPOs and Clearing cashiers).Coordinate and supervise the Operations unit.Investigate and promptly report ALL technical and IT related tablet/platform issues to the appropriate channels for immediate resolution.Implement and manage operations plans, processes and procedures set up by the COO.Involve in budget planning and financial analysis of organization’s Operations in the State.Oversee inventory, distribution of organizational resources/products to team members.Directly manage BPOs and Clearing Cashiers and provide managerial support in the day to day affairs of operations.Collate and submit all operations reports to the COOProvide hands on support to all operational strategies to drive accountability, revenue collection and increase profitability base.Channel ALL feedback to reporting and interfacing lines.Deal with day to day operational issues, investigate and report ALL human work related issues to the appropriate lines for prompt actions.Drive company’s Training and development strategy among team members.Encourage focus on customer service delivery through friendly and effective verbal, written communication to customers.Track day to day management of collections, cash posting, book balance, credit balance resolution.Support the vision, mission statement and demonstrate a commitment to the values of the organization.Liaise with the COO and HR Team to drive performance management, periodic review, evaluation and appraising team members.Directly design job scope, KPI and target for ALL BPOs under coverage.Drive organization’s Annual revenue plan that will aid the realization of quarterly & annual revenue targets.Maintain time sheet, register and records of BPOs under supervision.Reconcile, track and resolve ALL account discrepancies.Ensure and confirm 100% remittance of all collections dailyMonitor and Supervise drivers under coverage area including movement log booksAll Business and Operational tasks given by COO.

Apply at https://ngcareers.com/job/2018-05/operations-manager-nbsp-operations-unit-at-brav-marine-nigeria-limited-602/