Operations Director at Nokia Nigeria

Nokia Nigeria is a global leader in the technologies that connect people and things. With state-of-the-art software, hardware and services for any type of network, Nokia is uniquely positioned to help communication service providers, governments, and large enterprises deliver on the promise of 5G, the Cloud and the Internet of Things.  Serving customers in over 100 countries, our research scientists and engineers continue to invent and accelerate new technologies that will increasingly transform the way people and things communicate and connect.Job Title: Operations DirectorJob ID: 106050Business Group: CO Customer OperationsCountry: NigeriaCity: AbujaJob Field Area: ManagementEmployment Type: Full - Time Regular / PermanentTravel Percentage: 10General PurposeIndependently manage projects with high risk and complexity ensuring good profitability and quality.  Ensure customer satisfaction with delivery and implementation of services.  Has overall profit and loss responsibility for the project.Main Responsibility AreaManages projects ensuring good profitability by efficient cost controlling and resource management. Provides leadership and manages large project teams effectively. Acts as primary project interface to the customer ensuring good customer satisfaction and developing the customer relationship. Shares project experience and best practices, knowledge of project management processes, tasks and tools with other project managers. Plans and manages internal and external resources. Is responsible for internal and external project reporting. Represents the customer's requirements back to NSN/account team to anticipate new business opportunities.Position DescriptionNetwork Operations Business Manager has end to end accountability for Operational Delivery Projects with attributes:Project Type: BAnnual Business volume >€12MRisk: High or lowerStrategic Impact: Medium to HighProject Phase: AllProject Duration UnlimitedOperational Impact: HighMission:Accountable for delivering the entire scope of customer operational delivery and products and services - to the customer within the assigned area of responsibility.Main responsibilities on E2E planning and management of financial and operational performance.Ensures operational management based on Operations & Business management principles and in full alignment with NSN MoO and applicable BL guidelinesSummary of key activities:Customer Relationship ManagementManaging financial and non-financial PerformanceContribution to Service Business/Solution CreationOperational Management PlanningMonitoring and Controlling Operational ExecutionUpdating of the Operational Set-up/Transition and Transformation PlansRisk ManagementKey Stakeholder Management(CT , MS BL , Procurement ) Leading the Network Operations Team

Apply at https://ngcareers.com/job/2016-09/operations-director-at-nokia-nigeria-227/