Non-Banking Application Support Officer at Growth in Value Alliance (GV Alliance) Partners

Growth in Value Alliance (GV Alliance) Partners - Our client, a reputable Bank, is recruiting suitably qualified candidates to fill the position below:Job Title: Non-Banking Application Support OfficerLocation: LagosJob DescriptionTo achieve a high level of stability and maintenance of all non-banking applications deployed to the bank and it application support leveraging on teamwork, technology, expert knowledge, professionalism, and a commitment to excellence.Job ProfileThe Job Profile indicates that the job holder should be capable of collecting information and imparting it to others.The job occupant whilst being adaptable by nature will need to ensure strict conformity with rules, systems and protocol.The area of work is likely to have some administrative, specialist or technical aspects and the person fulfilling the role should have the persistence to see a job through to conclusion.The incumbent should be dependable, loyal, a good listener and enjoy working in a logical and systematic manner. Standard operating procedures are important aspects of this role and as such, it will require an individual who is organized, structured, self-controlled and capable of communicating facts within the required area of knowledge and expertise.The person fulfilling this role should be consistent in approach, analytical, sensitive, precise and compliant.The environment wherever possible should be free of confrontation and the person occupying the role should be non-aggressive by nature.Job FunctionsEnsure Application Support, administration andmaintenance of all non-banking applications; Exim Bill,Trade Finance, Edate, Kastle, IRIS, Integrify etc.Ensure Application Availability Checks and Support.Render technical support for non-banking application.Handle issues assigned on helpdesk relating to all non-banking applications.Implement Application Upgrades and Patches.Ensure escalation of Critical application issues to vendors.Handle Internet Website update and content management.Carry out Website Availability Checks and SupportWork within relevant policies/ procedures and auditrequirementsEnsure a near to Zero error rate level in processes andproject executions. 

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