Night Manager at Hilton Worldwide

Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.   We are recruiting to fill the position below:Job Title: Night ManagerLocation: LagosJob Description:A Night Manager oversees the night-hour supervision of the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out.What will I be Doing:As Night Manager, you will oversee the night-hour supervision of the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out.A Night Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:Oversee the entire Front Office operation to maintain high standardsServe as a point of contact for regular and VIP GuestsComplete Night Audit dutiesMaximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilitiesUnderstand and demonstrate correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policyRepresent the Hotel Manager and other senior managers in their absence, taking full responsibility of the hotelManage, record and promptly resolve issues or emergencies that ariseDemonstrate current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local areaAct in accordance with all security and emergency procedures and manage the instigation of these, as requiredCompile adequate handover to Early staff / Duty ManagerAttend appropriate training courses, when required, and assist with the Night Team's training and development effortsAct in accordance with policies and procedures when working with front of house equipment and property management systemsConduct annual and mid-year Appraisals with Team MembersConduct Health and Safety Checks and Night Walks, and maintain a good status awareness of all hotel areasAssist other departments, as necessary 

Apply at https://ngcareers.com/job/2017-11/night-manager-at-hilton-worldwide-266/