MSIP Operations Assurance Personnel at Ericsson Nigeria

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world's mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.We are recruiting to fill the position of: Job Title: MSIP Operations Assurance PersonnelLocation: LagosJob SummaryWe are looking for a member to be part of our Managed Services team! As a part of our MSIP Deployment team, you will play a key role in managing the delivery of services and resources on our “live” customer network, broadcast platform and/or IS/IT infrastructure.Based on our customer’s network specifics, you will ensure the coordination of our technology integration deployment, the quality of the implementation, the adequacy of the testing procedures and tools, the proper acceptance and the smooth handover to our operations team according to Ericsson’s and the customer’s network particularities and requirements.Responsibilities & TasksManage end-to-end deployment and delivery of integration activities for specific customer, including preparation of the live customer network or IS/IT infrastructure and assisting the program manager in resources and timing definition and trackingValidate and approve integration test results for a new service, terminal and equipment type or vendorSecure the availability and accuracy of the customer’s asset configuration information to be used by all delivery unitsEnsure deployment management activities are efficiently performed and supported by other delivery organizations and functionsSeek customer approval for deployment solutions and negotiate penalties in the case of customer non-acceptanceParticipate on various change management boards, and forums as needed and coordinate customer participation as necessaryEnsure acceptance tests are performed locally and globally with customer involvement and approval as necessaryApprove the release and deployment strategy based on customer requirements and ensure execution of proper hand-over to operationsContinuously drive for efficiency, improvements and excellence in service deliveryPosition Qualifications2nd Level Assurance Support Activities2nd Level Incident ManagementProblem ManagementSystem Administration2nd Level Billing OperationsProduct and node configuration 

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