Mobile Financial Services, Regional Operations at MTN Nigeria

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.Job Title: Mobile Financial Services, Regional OperationsLocations: Kano, Asaba, Lagos, Ibadan, Port-HarcourtJob Descriptions   To implement the MFS business objectives within the region, through the development and implementation of innovative marketing and trade initiatives.Co-ordinate execution of Regional MFS marketing strategies to drive MTNN’s value and growth aspirations.Propose effective route-to-market options in implementation of all defined strategies for Customer, Agent &MerchantsTo plan and manage the distribution of financial services and products through MTNN channelsDrive efficiency and effectiveness of customer education & agent distribution in driving the financial inclusion objectiveCo-ordinate execution of Regional trade marketing strategies to drive growth aspirations in the financial services space, invariably MTNN’s value.Generate customer insights/financial services needs of various segments within the regionTraining needs of the agents and coordinate the implementation of training interventions with the agencies in the Region.Liaise with MFS management to identify and attend to specific Customer/distributor / channel needs, and resolve problemsDemonstrate a clear understanding of statutes and regulations related to business operations in Nigeria, financial institutions and the telecommunications sectorDrive BTL visibility as the custodian across all facets of the MTN business in the regionsCarry out end to end successful implementation of “segment specific” acquisition, retention and loyalty initiatives, in the regions, in line with the broad initiatives deployed at the centreLiaise with other relevant Departments (Marketing, Segments (MFS), Regional Sales team, GeoMarketing etc) to ensure the recruitment and transactional process is uninterrupted and targets are achieved.Drive strategy implementation through the use of regional agencyExecute the MFS Strategy in the territory to achieve the business objectives, mind share and loyalty in the region.Assist the central department in conducting demand planning, forecast product performance, develop budgets for the upcoming year and implement plans to achieve the desired targetsDevelop and execute territory specific initiatives and manage profitable and sustainable partnerships to ensure achievement of the mobile money business objectives in the region.Initiate trade promotional activities to achieve push and pull effects for financial services products and services and implement customer & channel reward and recognition initiatives.Review and analyse operations and performance to determine what is required to achieve sales target and ensure these are put in placeEnsure effective communication of the MFS services to customers, agents & merchants within the regionCollaborate cross functionally –S&D, Marketing, CR, GeoMarketing and NWG in the regional and territorial engine rooms to ensure commercial alignment in achieving the objectives of revenue, profitability & market share in the sub-region.Provide input in the deployment of BTL visibility across all outlet types and category in the region and also ensure standard look and feel across the outlets, through the effective planning and execution of merchandising.Co-ordinate the presence and relationship of MTNN with stakeholders and policy makers at the Regional levelsAssist in establishing and maintaining consistent corporate image throughout product lines, promotional materials, and events.Co-ordinate the presence and relationship of MFS with stakeholders and policy makers at the Regional levels.Develop and manage profitable and sustainable partnerships to achieve ALL MFS objectives in the territory.Achieve BTL visibility objectives across all outlet types and category in the region through the effective planning and execution of merchandising.Review analysis of regional marketing surveys on current and new product concepts and recommend future product development within the region.Develop and execute territory specific MFS trade marketing initiatives to ensure achievement of the business objectives in the region.Drive the integration of MFS strategy within all relevant MTNN Channels in the regionMonitor and prepare periodic report on sales performance, profitability, operator performance trend and generate periodic channel assessment reports for channel performance review.Ensure standard look and feel across all MFS retail outlet types in the territoryEnsure effective communication of the MFS proposition at the customer & retail layer of the distribution channelAssist in establishing and maintaining consistent corporate image throughout product lines, promotional materials, and events.Research and provide feedback reports on competitor activity, network quality, peculiar market situations and any issues affecting the marketing of MFS financial products and services in the region.Job Condition    Normal MTNN working conditions.Regional and national travel

Apply at https://ngcareers.com/job/2018-08/mobile-financial-services-regional-operations-at-mtn-nigeria-348/