Manager Planning And Forecasting at MTN Nigeria

With over 57 million subscribers and more than $16 billion invested so far in the economy, MTN is the largest provider of mobile network access and ICT solutions in Nigeria, connecting whole communities with each other and with the rest of the world. Since our entry into the market in 2001, MTN has become an intrinsic part of Nigerian social and economic life, offering a wide range of products and services which act as a catalyst for fiscal and human development. Our leadership position in the area of network coverage, expansion and state of the art infrastructure remains constant. Today, MTN provides network coverage to over 3,775 cities, towns and villages nationwide. Through our Foundation, MTN has also invested N18 billion in carrying out Corporate Social Responsibility projects in 550 locations in all 36 states of Nigeria and the FCT. MTN Nigeria subsists on the core brand values of the MTN Group - Leadership, Integrity, Relationship, Innovation and a Can do attitude. We also offer a unique Employee Value Proposition centred around the following five pillars: - Brand Strength - Leadership Brand, - Investing in our Talent, - A Globally Diverse Culture - Total Reward and Recognition. As we progress with our operations, MTN embraces a win-win ideology that will ultimately stimulate economic development and a vibrant, stable society.Job Title:Manager Planning And ForecastingJob descriptionManager, Planning & Forecasting is part of the Planning & Fulfillment team at the Opco and would lead the Demand planning and forecasting process. Demand planning and forecasting management covers demand forecasting, demand planning and sales and operational planning processes for trading stocks and assets. These processes would involve interactions with Opco BP and Centers of Excellence (CoE). Manager, Planning & Forecasting would support the Senior Manager, Planning & Fulfillment and supervise the Planner, Demand and Planner, Material Resource.Extract value from what we already have by focusing on optimizing processes within the Unit/Department in line with the value creation philosophy. This includes individual contributions and recommendations to improve existing business project/initiative, capital/budget efficiency activities within the Unit, contracts review and negotiation in collaboration with the Procurement team, structural changes within the Unit etc. Drive Innovation by identifying and taking advantage of new business opportunities, e.g., by stimulating and encouraging new business opportunities, launch of products, product/process innovation, business model innovation etc. Maintain leadership in the ICT/Digital industry by influencing stakeholders within your immediate ecosystem for MTNN’s benefit. This includes participation in credible external think-tank sessions, involvement in inter-divisional focus Group sessions to improve business performance etc. Enhance/expand MTN’s role in the larger national macro environment by participating in CSR projects and/or NGO’s, involvement in recognized professional institutions, think-tank activities etc. Role model the vital behaviours needed to sustain organisational performance and drive people management activities by being the principal coach for your direct reports using the people management framework. Participate in employee engagement projects such as mentorship, facilitating programs, etc. In addition, support recruitment, on boarding and grievance management processes etc.Escalate sensitive issues in a timely mannerCollaborate with CoE to develop and implement demand planning and management strategiesReview and approve demand forecastPrepare demand plan for trading stock and assetsReview forecasting errors and prepare resolution plan for refining errorsMonitor forecasting performanceReview variance analysis reports and identify corrective actions to resolve varianceLiaison with relevant stakeholders and conduct sales and operational planning review meetingsPrepare sales and operational plan in collaboration with internal stakeholders, stakeholders at Opcos and aggregate the procurement requirementAssist in identifying potential supply constraints, risks and issuesMonitor sales and operational planningSupport the Shareholder return strategy by developing and implementing Sales & Distribution Processes that are aligned to achieving all elements on the business score card. (I.e. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions).Participate in the review of Business Processes (headcount, process optimisation, etc.), to drive efficiency gains to ensure at least 5% reduction in Divisional budget year-on-year.Monitor changes to SCM related statutory, regulatory, legal compliances and update MTN checklist. This includes compliance with Safety Health and Environment (SHE) regulation, imports, Foreign Exchange Control Documentations (FECDs), input and output taxes and managing landed costs.Develop policies and procedures for implementing distribution strategy (customise to physical local conditions)Ad hoc and Operational MeetingsSet up /participate in ad hoc and operational meetingsReport at process and functional levelManage and resolve escalations that have impact on critical path of service deliveryEscalate issues that will result in significant time, scope, employee/client or cost impact if not resolvedManage and provide solutions to issues that require formal resolutionSet up and manage project status meetingsReview and identify key risks, issues and dependencies and set mitigation actionsSign-off / make decisions regarding operational changesReview performance of CoE against agreed KPIs and their compliance to SLAs and reverse SLAsCreate and monitor plan for continuous improvementReview performance of CoE ReportingReview reports on a monthly basis from CoE relating to progress made within the sub-division and in accordance with the measurement metrics set by the organisationReview reports on specific projects as per the defined timelinesSource, induct, and manage talent in accordance with legislative guidelinesEnsure open communication channels with staff and implement change management interventions where necessaryProvide definition of roles, responsibilities, individual goals and performance objectives for the teamSet KPIs and provide regular performance feedback through a well-defined and implementable performance review programDevelop and implement a training plan in order to build and develop skills within the teamPerformance manage resources in accordance with HR policy and legislation where necessaryActively participate in leadership team and develop skills of own teamPromote an ‘MTN centric’ and a ‘partnership approach’ to develop strong relationships with other working groups and ensure adherence to Group governance  Job condition:Normal MTNN working conditionsMay be required to work extended hours 

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