Lead, Transformation Officer

The genesis of The Concept Group was initially borne from a functional and structural approach, simply delivering better effectiveness through shared services of back office functions for its more market facing organizations. As the organization grew, the Group along with its member subsidiaries have evolved to embody much more. As a tested guiding light, our core values which we passionately uphold give us a sense of purpose and direction not only in our professional but in our private lives also. These values summarized are based on three pillars; (Great) People, (Continuous) Innovation and the (Ideal) Culture.

Job title: Lead, Transformation Officer

Job Description

  • Translate the strategic direction and business objectives into holistic change management strategies.
  • Articulate the company’s mission in a clear and concise way that can speak to customers and employees at all levels.
  • Create actionable goals that make it possible to turn that mission into tangible results.
  • Assess the company’s many different projects from the products down to the daily administrative activities to make
  • sure they align with the company’s goals.
  • Analyze the success of products, projects, and activities.
  • Manage economic and financial viability of the company by using management strategies, financial accounting, human
  • resource planning, customer relations, and implementation of new technologies.
  • Discover ways to increase revenue by eliminating wasteful practices and expediting product delivery.
  • Lead and support management in application and implementation of new policies and procedures.
  • Develop new business opportunities by leveraging contacts, pursuing new product development, and improving
  • project efficiency.
  • Assess trends and technology that hinder/boost the transformation, identify processes that need to be changed and
  • re-design processes that support transformation.
  • Drive fundamental changes in the value proposition/way services are delivered and the market served.
  • Strike the right balance between carrot and stick, between short-term improvement and long-term value, and between
  • making sure line managers themselves take responsibility for change and personally ensuring they deliver results
  • quickly and with suitably high ambition.
  • Lead multiple projects and support project managers in the design and implementation phases. Confirms deliverables,
  • resource needs, and work plans on new assignments.
  • Ensure operational transparency & governance, strategy integration and streamlined customer processes.
  • Effectively mitigate risks and resolve complex challenges.
  • Develop the Business model design and Business architecture.
  • Foster a culture of TCG Values.
  • Achieve profitable growth and deliver on TCG's growth, sales strategy and targets including new and existing accounts.