Key Account Manager at Payd Nigeria

Payd originated from our innate belief that payments for physical goods & services will fundamentally change in an increasingly digital world! We also believe that mobile enabled consumers deserve and demand a better experience, one where brands 'know them', this means understanding how and when consumers need their services or products. Payd is determined to offer consumers the services they are most interested in, with full spend control wrapped, in an effortless payment experience that not only delights but aims to reward. We are recruiting to fill the position below:Job Title: Key Account ManagerLocation: NigeriaReporting to: Director: West AfricaJob DescriptionPurpose:You have to be passionate about engaging with your customers to deliver superior customer service.You have impeccable relational skills and can create win/win environments for all parties that you work with.Partner with and ensure the long-term success of your financial services customers, developing long-term relationships with your portfolio of assigned customers, connecting with key business stakeholders.You will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions.Key Responsibility areasOwn all aspects of the operational, tactical and strategic relationship with Key Accounts and deliver well thought out, structured plans for their growthEstablish and cultivate strong relationships with clients at ‘C’ levels as well as external and internal partners to maximize growth within an account/client portfolioAble to develop sales strategies, techniques and tactics based on customer feedback and market environment; presents key selling points, features, and benefits while focusing message on customer needs and expectations.Know and understand the competition's capabilities and gaps to better position the Fintech's banking solutions.Promote sales through frequent client meetings and discussions covering new products, market and industry developments working with the Country Director.Serve as the Payd products engagement architect, Responsible for account plans and strategies, and work directly with client product, marketing, and/or IT teams to position the engagement and Payd for successUnderstand the intersection between technology, customers, and business; Serve as an expert Consultant Leading Business Transformation/Product strategies and roadmapsStay abreast of current and emerging trends, unique opportunities and challenges of the space/markets in which the clients operate, and how it affects clients’ business and initiativesWork closely with banks to manage MNOs and other suppliersClearly communicate the progress of monthly/quarterly sales to internal and external stakeholdersEnsure outstanding invoices/payments are up to date by clients

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