Job Opening at Standard Chartered Bank; Relationship Manager (Lekki Mall)

Standard Chartered Bank - We attract talented individuals. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer. At the core of the Group's people strategy is our focus on employee engagement. Engagement is a key driver of productivity and performance, which creates the foundation of our performance culture. We encourage and focus on the behaviours that bring out the very best from every employee, assessing their performance not just on results but on how those results were achieved. To further embed these behaviours we have a remuneration programme in place, carefully designed to incentivise our employees to live our values every day.Job Title: Relationship Manager, Business Banking (Lekki Mall)Job DescriptionDrive deepening activities with high-value or high potential clients with full range of BC products, continuous analytics support and collaboration with Business Specialists;Meet clients when required (ie once a month)Acquire and activate new clients referred from ETB clients directly to Business Clients RM/TeamMaintain integrity of clients’ credit portfolio through monitoring, early action and remediation actionsKey Roles and ResponsibilitiesRelationship deepening by proactively reaching out to  & engaging with high value Business Clients & “Hidden larger Businesses” as per the mandated protocolsAcquiring from ETB client referrals (MGM)On boarding clients on Business working capital (BWC) proposition.Supporting the client on any client-initiated needsDelivering on transactions, service requests, Mobile/Web trainingUpdating CDD/ AMLManaging Client’s credit situationProduct broadeningJourney Completion:Discipline and time management to handle a client portfolioAbility to solve problems and close issues without handing overStrong analytical abilityUnderstanding of BC KYC/CDD principlesKYC/AML Clause:Ensure you remain alert to the risk of money laundering and assist in the bank’s efforts in combating it by adhering to the key principles in relation to:-Identifying your customer, knowing your customer, reporting suspicions, safeguarding records and not disclosing suspicions to customers.Contributes To:Revenues, Asset and Liabilities of BC business at country and regional level.Image and reputation of department and the Bank.Complexity / Judgement:Complexity in managing portfolio of customers balancing effort/reward.Freedom of Decision Making:Many day-to-day decisions regarding customers (not credit).Significant latitude in managing and prioritising workload.

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