IT Technical Support Internship Program at Interns4Afrika

Microsoft is the worldwide leader in software, services, devices and solutions, founded in 1975. As a leader in platform and productivity for the mobile-first, cloud-first world, we believe in what people make possible. Our mission is to empower every person and every organization on the planet to achieve more. I am because we are" - the popular African proverb asserts. It also best describes our relationship with the continent of Africa over the last 20 years.We are recruiting to fill the position below:Job Title: IT Technical Support Internship ProgramLocation: LagosProgram SummaryThe Interns4Afrika program offers talented young people a unique experience with a dynamic and agile technology organization on the African continent.You will work for 6 months with a Microsoft partner on real projects, collaborating and learning from your colleagues.Whether you’re aspiring for a future in sales, this is your chance to kick-start your futureTo give you the best chance of success 4 weeks of your internship will be dedicated to developing world class business and technical skills.We'll support you to rapidly develop your capabilities through the (virtual) classroom and the great work you will do.The competition for a place on Interns 4Afrika is tough but if you are entrepreneurial with a passion for technology, are keen to continue learning and have a flexible can-do attitude we want to hear from you. Join us today, and help shape the Africa of tomorrow.Job SummaryWorld-Class Skills is about Microsoft plans to develop a Self-sustaining, world-class education platform, both online and offline, to help Africans develop skills for entrepreneurship and improved employability and competitiveness.Microsoft, in partnership with the host organization, offer you a unique opportunity to kick start your career. The internship program will provide you with a real-world work experience and new skills while working for a leading technology organization on the African continent.The PositionIf you are passionate about driving advances in technology to help Microsoft customers solve big problems and remain competitive in a cloud-first, mobile-first world, then the Interns4Afrika technical path could be right for you.If you follow the technical path Microsoft and our partners will build upon your existing technology skills and support you to learn the latest Microsoft technologies.Complete Microsoft certifications to fulfil your potential as Microsoft technical expert.Our partners have a diverse range of technical opportunities.Become a Microsoft CRM Online Expert and train others to capitalize on the CRM cloud opportunity.Or build and manage enterprise, mobile, Web and Internet of Things (IoT) apps faster as an Azure Specialist.Maybe you would like to support customers to use the cloud-based collaboration and productivity tools as Office 365 Specialist.Or perhaps a role as a Data Platform Specialist will suit you, using data and insights to engage with customers and stakeholders, delivering improved customer value and operational excellence.If you want to build a breadth and depth of knowledge in modern technologies to become ‘cloud-ready’ IT professional, then what are you waiting for...ResponsibilitiesTroubleshoot and resolve customers problemsDeployment of Office365 solutions to customersSupport Office365 tickets as opened in the helpdesk partalProvide training to customers on Office365 capabilitiesSupport the marketing team on Office365 technical issuesSever administrationTest and document softwareDatabase managementAll tasks concerning the installation, migration and support of a sever systemMicrosoft Cloud products installation and support 

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